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Live Chat Support Is Available In The Bottom Right Corner Of Your Site

Send Us Your Inquiry

support@eventgenius.co.uk

Contact Support

Telephone: 0044 113 350 4114
Business Hours: Monday - Friday: 10:00 - 17:00, Saturday: 10:00 - 17:00 (Email support only).

  • Help & Information

    CONTACT US
    Email: support@eventgenius.co.uk
    Telephone: 0044 113 350 4114
    Business Hours: Monday - Friday: 10:00 - 18:00

    Not received your order confirmation email?
    Please add s
    upport@eventgenius.co.uk to your safe list and check your spam folder. If you still haven't received your email please contact us on the above email address or telephone number. 

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    ACCOMMODATION


    To search for accommodation, please choose the dates you wish to stay at Hideout Festival along with your group size and click search. 


    Accommodation is split into three categories, Basic, Standard and Superior. The images shown on this website are to be used as a guide only and each property will come with the following facilities in each type:

    Basic
    Private bathroom
    Kitchenette
    Most affordable accommodation

    Standard
    Private toilet & shower
    Kitchenette
    Balcony
    Car parking space
    Air conditioning (may be a surcharge)
    Will be in better locations, closer to festival shuttle bus stop and shops

    Superior
    Private toilet & shower
    Full kitchenette
    Balcony or terrace
    Car parking space
    Air conditioning
    Generally higher grade furnishings, more spacious and in ideal locations for the festival

    Please note that there is a compulsory tourist tax of 1€ per person per night which is payable for all those staying in Croatia. This is displayed when selecting your apartment and is dependent on the number of people in your group. 

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    AIRPORT TRANSFERS


    Simply select the name of the airport on the left hand side of your screen and choose the date you wish to book your airport transfer. 

    Choose the number of seats you would like to reserve and then scroll to the bottom of the page and select 'Add To Basket' or 'Add To Basket And Proceed'. 

    Please note that journey times shown are as a guide only and Hideout Festival cannot be held responsible for any missed flights or connections due to traffic, inclement weather or any other issue which might hinder progress of the transfer.

    We have aimed to schedule a transfer to cover each direct flight from the UK but if your flights do not fit with this timetable then please do contact us on support@eventgenius.co.uk

    If you have a large group or would like to enquire about a private transfer from any airport then you can contact us on support@eventgenius.co.uk. 

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    FESTIVAL SHUTTLE

    We are offering two options for the festival shuttle, either a 7 day or a 9 day wristband which will allow unlimited travel on all lines during your stay.

    The shuttle bus will run 24 hours a day for the dates advertised with full timetables to be released in the run up to the festival.

    The shuttle buses will be split in to five lines which will cover the following destinations:

    Red Line – Novalja 
    Yellow Line – Novalja
    Blue Line – Gajac
    Black Line – Stara Novalja
    Green Line – Caska, Vidalici, Kustici, Zubovic & Metajna (Barbati Area)

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